Frequently Asked Questions

How do I rent a property through Karaya Lettings?

To rent with us, simply browse our available listings and reach out through our contact form or by phone. We'll arrange a viewing, guide you through referencing and tenancy agreements, and support you all the way until you're settled in your new home.

What areas do you cover?

We currently serve tenants and landlords in Slough, Maidenhead, Windsor, High Wycombe, Gerrads cross and Beaconsfield. Our local focus allows us to offer quick response times and deep knowledge of the rental market in these areas.

I’m a landlord — what services do you offer?

We offer property marketing, tenant sourcing, referencing, contract management, and ongoing support. Whether you want a fully managed service or just help finding good tenants, we tailor our offering to suit your needs.

Are there any upfront costs for tenants?

We keep our fees transparent. There are no hidden charges, and any applicable costs like holding deposits or tenancy setup fees are clearly explained before anything is agreed.

Can I view a property on evenings or weekends?

Yes! We understand your schedule may be busy, so we offer flexible viewing appointments — including evenings and weekends — whenever possible. Just let us know what works for you.

Do you conduct tenant referencing checks?

Yes. We carry out comprehensive tenant referencing which includes credit checks, employment verification, previous landlord references, and Right to Rent checks. This helps ensure all applicants are suitable and meet legal requirements.

How long does it take to let my property?

While times may vary depending on demand and location, we typically let properties within a few days to a couple of weeks. Our marketing strategies and wide platform reach help attract quality tenants quickly.

What type of tenancy agreement is used?

We provide Assured Shorthold Tenancy (AST) agreements that comply with current UK legislation. These can be tailored to suit specific landlord and tenant needs, including term length and renewal clauses.

Are pets or smoking allowed in the properties?

Each property has its own rules set by the landlord. Some allow pets, while others may not. Smoking is typically not permitted indoors. These terms are always clearly outlined before signing a tenancy agreement.

What happens if something breaks or needs repair?

Tenants can report maintenance issues directly to us, and we’ll coordinate the necessary repairs with the landlord. We aim to resolve all reported issues as quickly as possible.

Contact Us For Any Questions